

In case you are still experiencing problems with converting the mp4 file, there are a few troubleshooting steps that you can follow. Only do that if you have tried all the methods from above and it still doesn’t work. You don’t have to and should not install any third-party apps that may harm your computer. Zoom has made it very simple and very convenient to convert the recordings to mp4. Alternatively, you may have to click on convert

Stop recording and it should automatically convert the recording.

